Privacy Policy

1 Privacy Policy -  information we collect.

• we may collect and process the following information.

contact details, name, email address. phone number and postal address.

• booking details: dates of stay number of guests, special requests.

• Payment details: processed securely by our payment provider (we do not store card details).

•  Technical data: IP address, browser type, device information, cookies and website usage data.

• we use your personal data to process and manage bookings,communicate with you regarding your stay.

• comply with legal and tax obligations.

• improve our website, services and customer experience.

• send you marketing emails if you have given explicit consent(you may opt out at anytime)​

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2 legal basis for processing.

• Under the uk GDPR, werely on the following lawful bases:

• Contract: to provide the accommodation and services you book with us.

• legal obligation: to comply with financial, tax or regulatory requirements.

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3 We do not sell your personal data, we may share it with:

• payment providers (to process secure transactions)

• service providers: booking systems.email providers.

• authorities or regulators (when required by law).

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4 Data Retention.

• We retain your data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting and tax requirements.

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5 Cookies.

• our website uses cookies and similar technologies to:

• ensure website is working properly, improve performance and users experience.

• you can manage and disable cookie through browser setting, please note that may affect website functionality.

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6 your rights: under uk GDPR you have the right to access the persoal data we hold about you.

• request correction and deletion, where applicable.

• withdraw consent for marketing communications.

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